My e-figures story
e-figures was started in 2003 by a group of investors at the request and recommendation of two of the largest manufacturers in the miniatures
business. From 2003 to 2008 the e-figures.com management built a small but respectable client base centered around miniature figures and hobby supplies.
In fall of 2008, management decided that bringing in a full time sales force would be key to future growth and I was asked to come on board. I am proud to say that
since then sales growth has been significant.
I have proven myself to the point where I am now a part owner in e-figures.com Distribution. We do still have investors and will for some time to come. But my long term goal
is to continue to increase my ownership percentage and to keep this business growing in sales, number of regular customers, and manufacturers offered.
I work here for two very important reasons:
First, I love this industry. Miniatures have always been a hobby of mine but over the last fifteen plus years the opportunity to help develop new retailers, manufacturers and products has made this industry more then just a hobby to me. The relationships I have experienced with both Retailers and Manufacturers as well as seeing our industry grow stronger each year made the decision to move forward on this investment opportunity a wise one.
And second, although the headquarters and warehouse are in New York. I have the ability to work remotely from Washington State which allows me to spend a lot more time with my family. This makes it possible to maintain the high level of energy I put forth into both my personal and professional relationships.
Thank you very much for shopping with us. Please be confident when you shop here you are helping to support ME and MY goals, both short term and long term. I respect and value your continued support and trust. I appreciate your business very much, and will do all I can to bring as much as possible to both our bottom lines. Because in the end this has become more than just a hobby for us ALL.
Let me know how I can help you!
Chris Frye
-------------Overall Intro to E-Figures.com -------------
e-Figures, is the only distribution company in the business that
has
absolutely no desire to take your order.
Allow me to explain!
Taking your order over the phone takes up a large portion of the traditional distribution salesperson's day. We think that time can be better spent. So we built our distribution business around the 21st century technology of a fully functional e-commerce shopping cart for three reasons.
- Convenience
No more waiting for swamped salespeople to call you back. No more business hours only orders. No more order interruptions when you should be taking care of your own customers. Make your order online when it is convenient to YOU
- Savings
Distribution salespeople, multiple computer systems, phone lines and office overhead all cost money. We cut the costs, and bring the savings to YOUR bottom line with our high discount and no order minimums policies.
- Real Customer Service
By automating order taking we free up our highly qualified salespeople to talk with you about ideas to develop both your store, your store customer community, and your sales.
Running a retail store can be tough. You don't need another distributor. You need a distribution partner who is using technology to help you suceed, not simply fill another order. e-figures is here to help.
How?
- We can help YOU with Our Product Mix
Every e-figures customer enjoys access to the very best products in the Miniature Wargames business. Do we have Privateer Press? You bet. Games Workshop? You know it. And more of the big boys on the way. Plus, we also feature a carefully selected mix of complimentary suppliers and up and coming miniature manufacturers that are sure to be profit centers for YOUR store.
- We can help YOU with Our Pricing
Bring the buying clout of the big stores to YOUR business. Every e-figures customer gets our best price on every order. Our pricing is set to match the top volume discounts of the big distributors. And we have no order minimums to get these great prices. You know what your store needs and when it needs it. We're going to get you the pricing you need to make the most of every sale.
- We can help YOU with Our Sales Terms
Shopping at e-figures is designed to be as easy for you as possible. For ease of ordering all of our products are available in a clear, fully functional and secure ecommerce format. Once approved you can just log in and fill out your order whenever it is convenient for YOU. Payment is easy too - we take Visa, MasterCard, Discover, Amex, and PAYPAL.
- We can help YOU stay Informed
Information at your fingertips - the resources you need to succeed. We are committed to becoming a clearing house of information on the miniature wargame business. No need to scour manufacturer and forum sites for small nuggets of info. Inside this site are pages for every manufacturer we sell that we continually update with the latest information. And if you can't find what you need, just contact us. Don't worry, we aren't on the phone taking an order -- we are waiting to serve YOU.
- We can help YOU with Our Customer Service
We have two words for you - Chris Frye. Chris Frye is known
throughout this industry for his store centered salesmanship and personal
integrity. Chris is the point man for e-Figures and he is driven to see YOUR
store succeed. Chris can help your store with top notch customer support
and valuable retail development ideas from someone who has both owned a store
and has been working with successful stores for several years. And Chris
is backed up by a knowledgable and competent warehouse staff with the facilities
and tools they need to ensure accurate and prompt delivery.
And by the way, Chris isn't on commission nor
does he answer to numbers-based sales goals. We hired Chris because his strength
is in building long-term relationships with Retailers and Manufacturers. THAT
is the e-figures and
our manufacturers goal.
You don't need another distributor. Hopefully we have convinced you that we are anything but that. We're e-figures, and we're different.
- Need more information?
Check out our FAQ's
- Want to contact Chris?
Check out our contact page several ways to send your message.
- Ready to apply for an account?
Fill out our remarkably short application form.