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Information and Support


Starter Racks

Aliens vs Predator

All Quiet on the Martian Front

Army Painter

Avatars of War

Badger Airbrush

Batman Miniature Game

Blood and Plunder - NEW!

Bolt Action 28mm

Chessex Dice

The Chicago Way

Clash of Empires

The Curse of Dead Man's Hand


Dead Man's Hand

DiDi's Magic Ink


DreamForge Games

Dropfleet Commander

Dropzone Commander

D&D Cards from GF9

Dystopian Legions

Dystopian Wars

Fat Boy Gaming


Fireforge Games

Firelock Games - COMING SOON!

Firestorm Armada

Firestorm Planetfall

Flames of War

Flames of War TANKS

Flying Frog Productions

Freeblades Miniatures

Frostgrave Miniatures

Gale Force Nine

Game Plus Products - Bags and Foam

Games-Workshop: 40K

Games-Workshop: Blood Bowl

Games-Workshop: Hobby Support

Games-Workshop: Horus Heresy

Games-Workshop: Paints

Games-Workshop: Warhammer Age of Sigmar

Gates of Antares

Guild Ball

Halo Fleet Battles

Halo Ground Command

HITECH Miniatures

Hobby: Backpacks / Gaming Mats

Hobby: Brushes

Hobby: DVDs

Hobby: Empty Bottles

Hobby: Glues

Hobby: Magazines

Hobby: Molds and Epoxy

Hobby: Primers and Sprays

Hobby: Racks

Hobby: Rare Earth Magnets

Hobby: Tools

Infinity Scifi 28mm

InRoad Toys PlayTape

Iron Cross WWII Rules


Knight Models

Konflikt 47


Maelstrom's Edge


Mantic: Battlezones Terrain

Mantic: Boardgames

Mantic: Deadzone

Mantic: DreadBall

Mantic: Kings of War

Mantic: Mars Attacks

Mantic: Walking Dead All Out War

Mantic: Warpath

Micro Art Studio

Mid War

Modifx Magnets

Monday Knight Mats

Ninja All-Stars

Ninja Division

Novus Designs Terrain

Osprey Wargaming Books

Perry Brothers Plastics

PlastCraft Games Terrain

Plastic Soldier Company

Plastic Soldier Company Paints

PrePainted WWII 15mm

Privateer Press: Boardgames

Privateer Press: High Command

Privateer Press: HORDES

Privateer Press: Iron Kingdoms

Privateer Press: League Kits

Privateer Press: Formula P3

Privateer Press: No Quarter

Privateer Press: WARMACHINE

Q Workshop Dice

Raging Heroes

Reaper Master Series Paints

Relic Knights

Scibor Miniatures

Secret Weapon Accessories

Secret Weapon Bases

Secret Weapon Pigments/Washes

Spartacus / Firefly

Spartan: Dystopian Legions

Spartan: Dystopian Wars

Spartan: Firestorm Armada

Spartan: Firestorm Planetfall

Spartan: Halo

Spartan: Scenics

Steamforged Games Guild Ball

Super Dungeon Explore

Sword & Spear Ancient and Medieval Rules

Team Yankee


Ultraforge Miniatures

Vallejo Accessories/Auxilary

Vallejo Airbrush

Vallejo Game Color

Vallejo Model Color

Vallejo Panzer Aces

Vallejo Racks

Victrix Plastics

Wargames Factory

Warlord Games

Warlord - Project Z

Warlord - Terminator

Warlord - Test of Honour

Warzone Resurrection


Wyrd: Board Games

Wyrd: Malifaux

Wyrd: Puppet Wars

Wyrd: Through the Breach RPG

Zap Glues

Zvezda Miniatures

e-figures Freight and Shipping Information

Shipping Information

It's an odd thing about shipping, everyone has their expectations and thoughts on how and who should pay for it. Some companies have set a dollar value that allows Retailers or customers to receive their products with no shipping or freight fees. The concept of having to buy more to save a few dollars never really set well with us. It doesn't make much sense to have you spend hundred and fifty more dollars on stock you may or may not need to save $7.95 in shipping.

As you read below you will see our solution is a simple one. ONE flat rate charge for all ground orders within the Contiguous United States. Yes that's right boys and girls, all orders, big or small, will ship for $7.95 to any commercial address within the Contiguous United States.  Hawaii and Alaska orders will incur separate fees due to shipping restrictions. Below you will find details on our other shipping policies and such. Please call if you have any questions regarding shipping your packages.


Additional details below

• UPS Delivery Map showing how long your order will take to arrive once its been shipped.
• Freight Forwarders for International Orders
• Leaving Shipping Instructions on your Order
• International Orders


Shipping and Packing

United States (Contiguous)
e-figures.com has a flat rate shipping charge of $7.95 per order to any location within the Contiguous United States. This means that no matter the order size or amount of items ordered your order will ship for $7.95. We ship all orders UPS Ground by default. The chart below will provide you with an estimate delivery time.

We have created a new service section that will allow you to add a product to your order that provides us with further details on how you would like your order shipped. See our Shipping Services page for further details.


Shipping times from our New York Warehouse

All orders no matter the physical size or dollar value will ship for $7.95 to any state within the Contiguous United States. Orders over $500 will be shipped 3-day air as long as they do not contain extremely heavy items or contain aerosols (aerosol paints are legally mandated to ship ground).

Hawaii, Alaska, and Puerto Rico Orders fall under our International shipping program

Express Shipping  
We cannot accept orders for Next-Day, 2nd-Day, 3-Day Air or any other express shipping methods after 12:00 am EST. Express Shipping orders can only ship UPS or USPS. We have a special shipping license through these companies for shipping and therefore can not ship DHL, Airborne Express, etc.

International Orders
The transit time for international shipments varies based on the point of export and the destination country or region. Brokerage, Duties and taxes are the sole responsibility of the purchaser or recipient.

Clients have the option of using USPS to have their orders shipped outside the United States or to have their order shipped to a US-based freight forwarder. Clients in South America must use a freight forwarder. We will not use USPS when shipping to South America.

Clients who have their orders shipped to a US based Freight Forwarder will only be charged the standard order fee of $7.95.

A special note to our International Clients
Although we have the freight charges list on the website. They are there only as an estimated freight guide. International orders will be charged according to the true cost of the packages after they are packaged and put on the scales not by the prices listed on the website. The actual shipping charges will be added to your credit card after your order is processed.

Aerosol Sprays

Postal regulations prohibit shipping Aerosol Sprays, Accelerants, and Solvent based products outside the continental United States. Furthermore these items cannot be shipped by USPS or Priority Mail as well as other air services such as UPS Overnight, UPS 2nd Day Air, UPS 3 Day Air or USPS Air services. Any order containing these items will be shipped via UPS ground.

Paints, Inks and other Adhesives must all be shipped via UPS ground.

UPDATE 05-02-2011: International Retailers Shipping is not billed till after the order has been packed and weighed. To ensure that your billing is accurate we have added a new option called International True ship in the check out area. Selecting this option will allow the system to generate you an invoice without a estimated shipping total. This will allow you to pay for your product as normal. Once your order has been packed and weighed your preferred payment type will be billed for the true shipping total. When you are billed you will receive an new invoice with the shipping details.

As always you can put in your notes if you wish your orders to ship USPS or UPS.

Standard Shipping Policy

e-figures.com Wholesale Distribution supports Retailers, Manufacturers and other Distributors world-wide. Please read the exceptions below.

Product Access

If you’re a Retailer outside our service area and you need assistance obtaining this product line please contact us. We will work with you to find a supplier to meet your needs.

Questions regarding the contents of a package can submitted directly through e-figures.com Distribution. If were unable to answer a question or provide a solution to a problem we will contact the Manufacturer directly for you.

e-figures.com Wholesale Miniatures Distribution only services Retailers, to include Hobby Stores, Game Stores, Vendors and Manufacturers.

Players or other end users should contact their Local Retailer for support. Players who are unsure where their local game store is or cannot get the product from their local game store should call us for assistance. Once we know your location we will find a Retailer in your City, State or Country to meet your needs.

Global Rules and Exceptions

Aerosol Sprays: 
US Law and Postal regulations prohibit shipping Aerosol Sprays, Accelerants, and Solvent based products outside the continental United States.Any International Order containing the above items will have those products removed before shipping. Furthermore these items cannot be shipped by USPS or Priority Mail as well as other air services such as UPS Overnight, UPS 2nd Day Air, UPS 3 Day Air or USPS Air services. Any domestic order containing these items will be shipped via UPS ground. Paints, Inks and other Adhesives must all be shipped via UPS ground.

Games-Workshop International Retailers:
 e-figures.com Distribution will not ship Games-Workshop products outside the United States without written approval from Games-Workshop USA. We have an agreement with this Manufacturer and will not entertain any customer request to violate that agreement.

Privateer Press: 
e-figures.com Distribution will not ship this line to UK/EUR without approval from the Manufacturer directly. We have an agreement with this Manufacturer and will not entertain any customer request to violate that agreement.

e-figures.com knows it's important to not only sell products but to provide tools and resources to our retailers to help them move the product. For this reason all available products are viewable by guest and as well as registered retailers. Because of this feature our system is not set up to restrict particular product lines from being added to a cart. We want you to know that if you do accidentally add an item to your cart that is restricted it will be removed from your order before it is shipped. (This may cause a delay in your order) Customers who attempt to manipulate the process will have their account suspended.

Updated 2016-09-02

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