Information and Support

PreOrders

Starter Packages

AE-Bounty

AE-WII

Anima Tactics

Army Builder Software

Army Painter

Avatars of War

Base Contacts - New

Battlefield Accessories *NEW*

Black Library

CCG Playmats

Chessex

Corvus Belli 15mm DBA

DGM 15MM WWII PrePainted

DiscWorld Miniatures

DiDi's Magic Ink

DP9: Heavy Gear!!

Dragon Shields Card Protectors

Fantasy Flight Games

Firestorm:Armada

Flying Frog Productions

Freebooter Miniatures

Gale Force Nine

Games-Workshop 40K

Games-Workshop LOTR

Games-Workshop Warhammer

GW WD/Paint/Accessories

GW Prepainted

GLUES /Accelerants

Green Stuff!!

Heroes of Myth and Legend

Hot Lead DVD

Immortal Miniatures

Incursion

Infinity: SciFi Skirmish

Iron Ivan WWII

Itars Workshop

JR Miniatures - Terrain

Litko Templates

Malifaux

Mana / Health Potions

Mantic *NEW*

MERCS Miniatures *NEW*

Micro Art Studio

Monsterpocalypse!

Mystic Hobby Bases W.S.L.

Osprey Publishing

Painter Products

Pegasus Hobbies

Perry Brothers Plastics

Photon Cutter Studios

Point of Contact Miniatures

Privateer Press WARMACHINE

Privateer Press HORDES

Privateer Press Boardgames

Privateer Press Iron Kingdoms

Privateer Press No Quarter

Privateer Press Paints/Tools

Rattrap Productions

Sabol Designs (Transports)

Sam Mustafa LaSalle Rules

Secret Weapon Miniatures

Shadowforge

Slipgrip Mats

Spinespur W.S.L.

Studio Miniatures - NEW

StyroFoam Cutters

Testors

Terraclips Terrain * NEW

Ultraforge Miniatures

Uncharted Seas

Urban Mammoth W.S.L.

Vallejo Paints

Victrix / Valiant

Wargames Factory

WarGamers Backpack/Mat

Warlord Games

Wings of War

Woodland Scenics

Wyrd Miniatures / Malifaux

 

Freight and Shipping [show topic information]

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Shipping Information

Aerosol Sprays

Postal regulations prohibit shipping Aerosol Sprays, Accelerants, and Solvent based products outside the continental United States. Furthermore these items cannot be shipped by USPS or Priority Mail as well as other air services such as UPS Overnight, UPS 2nd Day Air, UPS 3 Day Air or USPS Air services. Any order containing these items will be shipped via UPS ground.

Paints, Inks and other Adhesives must all be shipped via UPS ground.

United States (Contiguous)
E-figures.com has a flat rate shipping charge of $5.95 per order to any location within the Contiguous United States.

We ship all orders UPS Ground by default. The chart below will provide you with an estimate delivery time.

Orders ship from our NY Warehouse.

Any customer with a shipping address in the *States listed below whose order exceeds $500.00 at time of shipping can choose to have their any order ship 3-Day air for $5.95. Orders that include Bags, Foam Inserts or any item that falls under the USPS Shipping Regulations listed above may not use this option.

*WA,OR,CA,NV,ID,UT,AZ,NM,CO,WY.MT,ND,SD,NE,OK,TX,MS

Hawaii and Alaska Orders fall under our International shipping program

Express Shipping  
We cannot accept orders for Next-Day, 2nd-Day, 3-Day Air or any other express shipping methods after 12:00 am EST. Express Shipping orders can only ship UPS or USPS. We have a special shipping license through these companies for shipping and therefore can not ship DHL, Airborne Express, etc.

International Orders
The transit time for international shipments varies based on the point of export and the destination country or region. Brokerage, Duties and taxes are the sole responsibility of the purchaser or recipient.

Clients have the option of using USPS or UPS when having their orders shipped outside the United States.

Clients who have their orders shipped to a US based Freight Forwarder will only be charged the standard order fee of $5.95.

A special note to our International Clients
Although we have the freight charges list on the website. They are there only as an estimated freight guide. International orders will be charged according to the actual cost of the packages after they are packaged and put on the scales not by the prices listed on the website. The actual shipping charges will be added to your credit card after your order is processed. If you were overcharged for freight originally, you will be refunded.

UPDATE 02-01-2010: International Retailers Shipping is not billed till after the order has been packed and weighed. To ensure that your billing is accurate we have added a new option called International True ship in the check out area. Selecting this option will allow the system to generate you an invoice without a estimated shipping total. This will allow you to pay for your product as normal. Once your order has been packed and weighed your preferred payment type will be billed for the true shipping total.

As always you can put in your notes if you wish your orders to ship USPS or UPS.